There are products I want to trade that are not in the "Dealing Prices" window.  How can I add them?

Windows-Based Software:

 
Right-click on the "Instrument | Sell | Buy" row in the "Dealing Rates" window.  Select "Preferences" and then "Settings".

You will then have a selection box as per the below where you can move "Invisible Instruments" to the "Visible Instruments" column by clicking on the ">" button.  This will add them to the Dealing Rates window.

Java-Based Software:

Find the Share, Index or Currency you wish to add in the "Instruments" window and Right-click on it.  Select "Add into Dealing Rates" from the pop-up menu.  An example of adding EUR/CAD is shown below:

When you have your Dealing Prices window customized as desired, be sure to select "File", "Save Settings" before you exit.